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Orders & Fulfillment

Configure pickup, delivery, and shipping checkout

Know which settings belong in Planner versus Checkout Settings and make each fulfillment method customer-ready.

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Plan availability: Pro. Pickup is Free. Delivery and in-state shipping require Pro. Nationwide shipping requires Scale. The active production feature matrix is authoritative if an administrator changes an entitlement.

Configure regular pickup and delivery in Planner

Open Planner for recurring pickup and delivery schedules, products, locations, and location-specific delivery origins.

Configure checkout behavior

Open Checkout Settings for global fulfillment toggles, delivery fees, date/time collection, delivery instructions, postal-code restrictions, terms, deposits, tips, and reminders.

Configure shipping

Checkout Settings Shipping panel with shipping enablement, fee, and destination controls.

Configure shipping fees and eligible destinations in Checkout Settings.

  1. Open the Shipping section in Checkout Settings.
  2. Enable shipping at checkout.
  3. Mark each eligible product Available for shipping.
  4. Set a flat fee or free-shipping threshold.
  5. Choose whether to restrict addresses to the business state/province.

What customers see

Shipping checkout collects a shipping address and shipping fee. It skips pickup location, pickup date, delivery slot, and availability-window selection. Delivery can collect date, time, instructions, and a distance-based fee when configured.

Common problems

  • Shipping does not appear when even one cart item is not shippable.
  • Distance quote failures fail closed instead of showing an unsafe underquote.
  • Planner location origins override the legacy global checkout origin.

Next steps


Keywords

pickup, delivery, shipping, shipping address, delivery fee, postal restriction, fulfillment type, nationwide shipping

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