Choose the form customers see
Open Pages and edit your Contact page. In the Contact Form section, use Form to display to choose the built-in form or a saved contact form. Save the page after making the selection.
The selected saved form replaces the built-in form in that section. Creating a contact form in Forms does not automatically attach it or publish it.
Use the built-in form
Choose the built-in form for a straightforward contact flow. Review the form title, description, phone and subject fields, success message, and automatic reply settings in the Contact page editor.
Use a saved form
- In Forms, create a form with the Contact & custom order inquiries purpose.
- Add your inquiry questions and review the form's settings and notifications.
- Save it as active.
- Return to the Contact page, select it under Form to display, and save the page.
- Open the published Contact page and confirm that the intended form appears once.
Manage a saved form's questions and automatic reply in Forms. The built-in form's controls apply to the built-in form.
A separate custom-order page
If the inquiry needs its own page, create a blank page and add a Form block that selects the saved form. Publish when ready. Blank-page access follows your plan.
Common problems
- A new form is not visible: save the explicit page connection.
- The selected form is unavailable: review its active status and select a usable contact form.
- The email reply differs from the on-page message: the success message and automatic reply email have separate settings.