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Products & Planner

Block holidays, vacations, and product-specific dates

Prevent orders on dates you are closed without deleting your regular schedule or products.

Updated

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Choose what to block

Planner supports full-date blocks and regular product-specific blocks. A full-date block can apply to all locations or one location. Its Apply To choices include Weekly Schedule, Specific Dates/Drops, and optionally customer subscriptions.

  1. Open Planner and start the blocked-date action.

  2. Select a start and end date.

  3. Choose a location or leave Apply to Location as All Locations.

  4. Add an optional Reason, such as Thanksgiving Holiday or Summer Vacation.

  5. Choose the schedules the block should affect, then save.

Use a product-specific block when one Weekly Schedule product is unavailable while other products should remain orderable.

What customers see

Blocked dates are removed from the relevant ordering choices. A block scoped only to Weekly Schedule does not automatically block a Specific Date/Drop, and vice versa.

Common problems

  • Customers can still order on a holiday: verify the block’s Apply To selection and location scope.

  • A subscription date was already skipped: removing the block may offer a choice to keep occurrences deleted or restore missing occurrences; read that confirmation carefully.

  • You blocked too much: use the narrowest location and schedule scope, or use a product-specific block.

Blocks within a shared drop

A multi-day drop can remain orderable when only one day or location is blocked. A Thursday block at one location removes that choice; an unblocked location or Saturday block can remain available, subject to the normal cutoff and product rules.

Blocking a choice does not split or reset the edition’s shared inventory. Removing the block restores eligibility when the other rules still allow ordering. Check Apply To, location, and date range before saving an all-location block.

Closing preorders is different from blocking a pickup date

If pickups should remain scheduled but you want to stop taking new orders for one drop edition, select it in Planner and use Customer orders > Stop accepting orders. This covers the entire edition, including all its days and locations, while preserving existing orders, pickups, reservations, and stock. Other recurring editions remain unchanged.

Use blocked dates when a date or location should be unavailable for the selected schedules. To resume a manually closed drop, use Reopen orders with a future cutoff; removing a blocked date alone does not reopen it. See the close and reopen guide.

Next steps


Plan availability

Plan: Blocked dates are part of the Free Planner workflow. Subscription-related behavior follows the customer subscription entitlement.

Keywords

blocked dates, holidays, vacation, unavailable date, planner block, weekly schedule block, drop block, subscription dates

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