Choose what to block
Planner supports full-date blocks and regular product-specific blocks. A full-date block can apply to all locations or one location. Its Apply To choices include Weekly Schedule, Specific Dates/Drops, and optionally customer subscriptions.
- Open Planner and start the blocked-date action.
- Select a start and end date.
- Choose a location or leave Apply to Location as All Locations.
- Add an optional Reason, such as Thanksgiving Holiday or Summer Vacation.
- Choose the schedules the block should affect, then save.
Use a product-specific block when one Weekly Schedule product is unavailable while other products should remain orderable.
What customers see
Blocked dates are removed from the relevant ordering choices. A block scoped only to Weekly Schedule does not automatically block a Specific Date/Drop, and vice versa.
Common problems
- Customers can still order on a holiday: verify the block’s Apply To selection and location scope.
- A subscription date was already skipped: removing the block may offer a choice to keep occurrences deleted or restore missing occurrences; read that confirmation carefully.
- You blocked too much: use the narrowest location and schedule scope, or use a product-specific block.
Next steps
Plan availability
Plan: Blocked dates are part of the Free Planner workflow. Subscription-related behavior follows the customer subscription entitlement.
Keywords
blocked dates, holidays, vacation, unavailable date, planner block, weekly schedule block, drop block, subscription dates