Write for a customer question
Open Dashboard > Website > Posts and choose New Post. A useful post answers a question customers actually ask, explains what is true for your business, and gives the reader one next step. Seasonal posts should state dates and be reviewed after the event.
Plan availability: Blog Posts are Pro in the active matrix. Free customers can use standard storefront content and template pages; Scale and Legacy Lifetime inherit their configured access. The blog’s public index only shows posts that are published and currently eligible to appear.
Complete the post form
- In Post Details, write a specific title, a stable URL Slug under /blog/, and an Excerpt / Summary.
- Write the body in Content using the HTML editor. Use headings and short paragraphs rather than one long block.
- Add a useful Cover Image with an accurate alt description.
- In Search & Sharing, review SEO Title, SEO Description, and Canonical URL. Leave canonical blank unless another original URL is authoritative.
- Use Organization for category and tags, then choose Draft, Published, or Scheduled in Publish.
- Use Pin to top of blog only for content that should remain the first recommendation.
What customers see
Readers see the post at its blog URL, in the blog index, and potentially in category or tag archives. Scheduled posts remain private until their publish time. A post’s excerpt can be more important than its first paragraph because it appears in listings and sharing previews.
Common problems
- A scheduled post will not save. Scheduled status requires a future publish date in the tenant timezone.
- The post is public at an unexpected URL. Confirm the slug under /blog/ and update links if it changed.
- The cover image is missing. Wait for the upload to finish before saving and check that the image URL was retained.
- The post ranks poorly. Use a customer-language title, one clear topic, a useful summary, and links from relevant pages; SEO fields do not guarantee instant indexing.
Next steps
Keywords
blog posts, New Post, URL Slug, /blog/, excerpt, cover image, SEO title, scheduled post, publish date, Pro