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Customers & Marketing

Create coupons and discounts

Create percentage, fixed amount, free product, and local free-delivery promotions with safe date rules.

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Plan availability: Pro. Coupons & Discounts require Pro. The active production feature matrix is authoritative if an administrator changes an entitlement.

Create a coupon

Create Coupon screen with percentage, fixed amount, free product, free delivery, and buy-one-get-one presets.

Choose a coupon preset, then configure its targeting and limits.

  1. Open Coupons.
  2. Choose Create Coupon.
  3. Enter the code, discount type, amount, products/categories, usage limits, and date range.
  4. Save, then confirm the coupon status is Active or Scheduled.

Choose the discount type

  • Percentage reduces eligible merchandise.
  • Fixed Amount reduces eligible merchandise by a currency amount.
  • Free Product adds a qualifying product or variant.
  • Free Delivery waives a calculated local delivery fee.

Common problems

  • Coupon date-only values use the tenant timezone, not Worker UTC.
  • Free Delivery does not discount shipping and is rejected for pickup or shipping.
  • Changing away from local delivery removes a free-delivery coupon.
  • Check product/variant targeting before announcing a code.

Next steps


Keywords

coupon, discount code, percentage off, fixed amount, free product, free delivery, promotion

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