Free forever plan · 1,700+ shops live · No credit card to start
Built by a cottage bakerKeep customers connected with first-class reviews, customer accounts, segments and tags, back-in-stock alerts, notes, loyalty, subscriptions, notifications, and targeted outreach tied to the same storefront.
Full feature detail
Let customers create accounts to view order history, save favorite products, manage delivery addresses, and reorder with ease. Real-time live chat adds image sharing and read receipts for direct customer communication.
Plan split: Customer accounts are a base capability; live chat follows the active plan matrix.
Send transactional email updates and automated email shop alerts, with browser push notifications and event text workflows available through their current matrix assignments. Event texts use prepaid credits.
Plan split: Email is a base capability; push and text channels follow the active plan matrix.
Reach customers directly on their devices with web push notifications. Send targeted alerts about new availability windows, product launches, and special promotions. Customers opt in through your site and receive notifications even when they're not browsing — with audience targeting for location-based messaging.
Send event and shop-alert text messages to customers who opt in. Text sends use prepaid credits, while consent language, unsubscribe handling, short links, and delivery tracking stay managed by Cottage CMS.
Incentivize repeat business with a points-based loyalty program. Customers automatically earn points on every purchase and can redeem them for discounts at checkout. Configure points-per-dollar, redemption thresholds, and bonus point promotions to drive engagement.
Build flexible subscription offers with multiple cadence choices, subscriber pricing, renewal orders, and imported subscribers. Customers can manage, skip, or cancel upcoming renewals while subscription sales stay connected to the same products, customers, inventory, and fulfillment workflows.
Turn one customer list into useful audiences such as market regulars, wholesale leads, or holiday buyers. Use saved segments for targeted email, push, or text messaging through the corresponding communication channel.
Plan split: Customer organization is a base capability; outbound channels follow the active plan matrix.
Capture demand instead of losing a customer when inventory reaches zero. Shoppers can request a restock alert, and Cottage CMS can notify interested customers when the product is available again.
Record the details that help you provide personal service, such as ordering preferences, follow-up context, or account history. Notes remain internal and live beside the customer’s orders and contact information.
Build trust with reviews that belong to your business rather than a third-party marketplace. Core collection and storefront display work alongside optional review imports and text-message review requests.
Plan split: Collection and display are base capabilities; imports and text requests follow the active plan matrix.
Add text capacity when you need it without committing to a separate messaging platform. Choose explicit credit packs, optionally configure automatic top-up with a monthly spend cap, and keep consent and unsubscribe handling inside Cottage CMS.
Progressive Web App technology lets your customers install your site directly to their phone's home screen — no app store needed. They get fast loading, offline access to your menu, and a native app-like experience that keeps your brand front and center.
Paid expansion
Free and mixed features handle the launch path. Pro adds deeper control, automation, and repeat-customer tools; Scale adds advanced capacity for established operations.
Compare plan pricingSend targeted browser push notifications for new products, availability windows, and promotions.
Send event/shop alert texts to opted-in customers with prepaid text credits.
Reward repeat customers with points-based loyalty. Customers earn points on purchases and redeem for discounts.
Create flexible recurring plans with cadence options, subscriber discounts, and renewal management.
Buy prepaid text credits or automatically replenish an approved pack when the balance runs low.
Keep exploring
Sell online, at markets, and in person with one order system
ExplorePublish a branded site and help local customers find it
ExploreSee today, move orders, watch inventory, and export the data
ExploreTell your story, build trust, and measure every campaign
ExploreStart with the storefront
Cottage CMS lets new sellers start with a working order flow, add Pro when marketing and fulfillment start paying back, and use Scale for advanced capacity and control.
